Privacy Implications of Extended Reality

Our survey of 464 XR users reveals that limited awareness of XR’s granular data collection restricts privacy-protective strategies, highlighting the need for better user education and transparent data practices in XR environments.

Privacy in Extended Reality

Project Description

Extended Reality (XR) technology is changing online interactions, but its granular data collection sensors may be more invasive to user privacy than web, mobile, and the Internet of Things technologies. Despite an increased interest in studying developers’ concerns about XR device privacy, user perceptions have rarely been addressed. We surveyed 464 XR users to assess their awareness, concerns, and coping strategies around XR data in 18 scenarios. Our findings demonstrate that many factors, such as data types and sensitivity, affect users’ perceptions of privacy in XR. However, users’ limited awareness of XR sensors’ granular data collection capabilities, such as involuntary body signals of emotional responses, restricted the range of privacy-protective strategies they used. Our results highlight a need to enhance users’ awareness of data privacy threats in XR, design privacy-choice interfaces tailored to XR environments, and develop transparent XR data practices.

Video

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Video presentation at the 2024 CHI Conference on Human Factors in Computing Systems

Hilda Hadan, Derrick M. Wang, Lennart E. Nacke, and Leah Zhang-Kennedy.
2024. Privacy in Immersive Extended Reality: Exploring User Perceptions,
Concerns, and Coping Strategies. In Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI ’24), May 11–16, 2024, Honolulu, HI, USA. ACM, New York, NY, USA, 24 pages. https://doi.org/10.1145/3613904.

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