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The Edge of Glory: The Relationship Between Metacritic Scores and Player Experience

Lennart E. Nacke, John Gardner, Christopher N. Watling, and Daniel Johnson. 2014. The Edge of Glory: The Relationship Between Metacritic Scores and Player Experience. In Proceedings of CHI PLAY 2014. Toronto, ON, Canada. ACM, 141-150. doi:10.1145/2658537.2658694

Abstract

This study sought to examine how measures of player experience used in videogame research relate to Metacritic Professional and User scores. In total, 573 participants completed an online survey, where they responded the Player Experience of Need Satisfaction (PENS) and the Game Experience Questionnaire (GEQ) in relation to their current favourite videogame. Correlations among the data indicate an overlap between the player experience constructs and the factors informing Metacritic scores. Additionally, differences emerged in the ways professionals and users appear to allocate game ratings. However, the data also provide clear evidence that Metacritic scores do not reflect the full complexity of player experience and may be misleading in some cases.